FAQs
Do you work in the rain?
Occasionally we have to work in light rain, but because our cleaning system is chemical free, rain water does not affect the finish, and we offer the same guarantee in the rain that we do any other day. If you’re not 100% happy just let us know within 48 hours and we’ll re-clean the affected…
Read MoreDoes pure water cleaning leave streaks or spots?
Not if it’s done right! Pure water cleaning takes some training an a lot of practice to achieve consistently good results, and unfortunately some people think that the system doesn’t work after bad experiences with “splash and dash” cleaners. All our staff are properly trained and have the experience needed to make sure they produce…
Read MoreAre you insured?
Yes! We carry full public liability insurance for our peace of mind as well as yours. We’re happy to supply a copy of our documents on request.*Please note however we will not be liable for any damage caused to or caused by loose, faulty or already damaged items.
Read MoreCan you reach my second floor windows?
Yes! Using our high reach pure-water cleaning system we can reach up to 60′ high without ladders or cherry pickers!
Read MoreHow much does it cost?
We have window cleaning services starting at just £10 per clean for regular customers! We can often give a rough price over the phone – but because every house is different we need to see the property to give a fixed price. We are happy to call to your home next time we’re in the…
Read MoreWhich areas do you cover?
We offer services in Newcastle, North Shields, North Tyneside, Wallsend, Tynemouth, Whitley Bay, Gosforth, Wideopen, Ponteland, Morpeth, Gateshead and the North East.
Read MoreWhat is Water Fed Pole (WFP) cleaning?
The “water fed pole” system uses long, lightweight telescopic poles to reach your windows, so we no longer need to use ladders for most jobs. Specialist soft brushes at the end of the pole brush the windows and loosen dirt and dust, and a constant flow of purified and deionised water flowing through the brush…
Read More