Customer Satisfaction

Wherever you live in the North East of England you will have come across issues with customer satisfaction

It can be difficult sometimes to find a reliable tradesman who will do a job to a high enough standard. Sometimes the reason for this is that you may only have a small job that isn’t worth the workman’s time and trouble. Many businesses get over this problem by charging for call outs.

Please be assured that K2’s window cleaning, carpet cleaning, cladding cleaning, fascia and soffit cleaning, conservatory cleaning and upholstery cleaning services are never subject to a call out charge. In fact all quotations are free and there is never any obligation.

Unlike other companies, no job is too small. K2 window cleaning is well capable of taking on large commercial contracts but they are also happy to clean domestic houses however big or small. So if you have a mansion in Morpeth or your mother lives in an old people’s bungalow in Teignmouth, there will never be any surcharge for inconvenience and no one will ever complain that the job is not worth doing.

All our customers are valuable to us but we are not perfect so if you have an issue with us, for instance we forgot a window, left streaks or in any way didn’t meet your high standards, never be afraid to give us a call. We pride ourselves on our good relationship with our customers and are happy to rectify any genuine mistakes at no extra cost.

On the other hand if you are happy with our work then a positive review on social media would be much appreciated.

When you get window cleaning or carpet cleaning or solar panel cleaning or any other work done by K2 Window Cleaners you will never risk your money. We are a qualified company and we always act professionally, in fact we are so confident in our work that we can guarantee that if after all avenues are exhausted we genuinely cannot fix the problem you will not have to pay us. This guarantee extends from our largest contract to the corner shop with only one window.

Another reason to use K2 window cleaning and carpet cleaning is that all jobs from the smallest to the greatest are insured. It is important that you ask your window cleaner about insurance as accidents on your property can happen, especially in winter when drives and footpaths are inclined to be icy. It is always a good idea even for domestic home owners to get public liability insurance as you can find yourself liable for accidents on your property even if they were not your fault. Public liability insurance is a must for professional window cleaners and if a firm claims to be professional, but don’t have it, that should raise a red flag.

K2 Cleaning operates all over the North East and is absolutely committed to customer satisfaction; we will always listen to the concerns of our customers as this helps us to provide an exemplary service. We are a genuine firm, not fly-by-nights and we are here for the long haul. If you want a cleaning firm that will reliably look after your needs into the future be sure to contact Paul at K2 window cleaning. You will find him friendly and helpful and you will know that you have the best.

K2 Window Cleaners and Carpet Cleaners operate all over the North-East of England, including:  Ponteland, Wallsend, Wideopen, North Shields, Gateshead, Whitley Bay, Gosforth, Newcastle, Tynemouth, Morpeth and Tyneside.

Ring: 07584 090 508 or 0191 263 6648